Privacy Policy

1. Introduction

Sussex Law Solicitors (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This policy explains how we collect, use, and protect your personal information when you use our
website or engage our legal services.

We are the data controller responsible for your personal data. Our registered office is at 45 Ladies
Mile Road, Patcham, Brighton BN1 8TA.

2. Information We Collect

We may collect and process the following information about you:

Information you provide:

• Name, address, email address, and telephone number
• Information provided in correspondence and during consultations
• Information you provide when completing forms on our website
• Financial information necessary for billing purposes
• Identification documents for anti-money laundering checks

Information we collect automatically:

• Technical information including IP address, browser type, and operating system
• Information about your visit, including pages viewed and how you navigated our site

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide legal services: Processing your instructions and carrying out our
  contractual obligations
• To communicate with you: Responding to enquiries and keeping you informed about
  your matter
• For regulatory compliance: Meeting our obligations to the Solicitors
  Regulation Authority and other regulatory bodies
• For anti-money laundering: Verifying your identity as required by law
• To improve our services: Analysing how our website is used and improving user
  experience
• For marketing: With your consent, sending information about our services

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: Processing necessary for our contract with you
• Legal obligation: Processing required by law (e.g., anti-money laundering)
• Legitimate interests: Processing for our legitimate business interests
• Consent: Where you have given explicit consent

5. Data Sharing

We may share your personal information with:

• Third parties involved in your legal matter (with your consent)
• HM Land Registry, HM Revenue & Customs, and other government bodies as required
• Our professional indemnity insurers
• The Solicitors Regulation Authority
• Service providers who support our business operations

We will never sell your personal information to third parties.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against
unauthorised access, loss, destruction, or damage. This includes encrypted communications, secure
document storage, and staff training on data protection.

7. Data Retention

We retain your personal data for as long as necessary for the purposes for which it was collected.
For legal files, we typically retain documents for a minimum of 6 years (or longer for certain
matters such as wills). We will securely delete data when it is no longer required.

8. Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (in certain circumstances)
• Object to processing of your data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, please contact us at
info@sussexlawsolicitors.co.uk.

9. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files placed on
your device. We use essential cookies for site functionality and analytics cookies to understand how
visitors use our site.

You can control cookies through your browser settings. Disabling cookies may affect site
functionality.

10. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of
other sites. We encourage you to read the privacy policies of any linked websites.

11. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an
updated revision date.

12. Contact Us

If you have questions about this policy or wish to exercise your data rights, please contact us:

If you are not satisfied with our response, you have the right to complain to the Information
Commissioner’s Office (ICO) at ico.org.uk.